techHind Solar CRM
Service Tickets & Warranty Claims
Handle after-sales service and warranty with full traceability to installed serial numbers — tickets, claims, spare parts, and service billing in one module.
Business Purpose
Support customers post-installation with structured service workflows and warranty accountability.
What You Can Do
- ✓Service ticket creation and assignment
- ✓Warranty claim processing
- ✓Spare parts and material requests
- ✓Service billing and history
- ✓Serial number traceability to installation
- ✓Service dashboard and search
How It Works
- 1
Customer raises service request or warranty claim
- 2
Assign to service team with linked order and serial data
- 3
Track resolution, parts used, and service billing
- 4
Maintain warranty history for audit and compliance
Related Features
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